Primary Health Care

Primary healthcare is a term used to describe the first contact a person has with the health system when they have a health problem or issue that is not an emergency. It is the part of the health system that people use most and may be provided, for example, by a general practitioner physiotherapist or pharmacist. Primary healthcare is a term used to describe a range of healthcare providers who work in the community. Any healthcare professional who is the first point of contact for the health system can be a primary healthcare provider. Most people visit their general practitioner (sometimes referred to as the 'local doctor') as a first step when they have a health problem that is not an emergency. The primary healthcare system also includes allied health professionals, such as dentists and physiotherapists.

Primary healthcare is provided in a community setting, such as a general practice or dental clinic. Primary healthcare providers may work in medical clinics, community health centres and allied health practices, such as physiotherapy and podiatry practices.

Primary healthcare services

Services delivered by primary healthcare providers include:

  • Diagnosis, treatment and care of people with health problems
  • Managing on-going and long-term conditions.
  • Healthcare services play an important role in advising and helping you to prevent illness and maintain good health
  • Promoting good health
  • Preventing health problems
  • Early intervention

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